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No matter whether you are selling flowers or spa services, your customers need a way to reach you. Having a messaging (or help desk) feature within your app can really make a difference in the way you communicate with your customers. Think about it: OpenTable, for example, built its entire business model around this principle. Instead of calling a restaurant for a table, you can book it with less than five clicks on their platform. Now think about it: How many customers would prefer to communicate with you via text than via phone?
Avoid unnecessary trips to the post office with the Weengs app. The company’s couriers come to your door to pick up what you need to send out to your customers. Weengs will pick up your items, package them in perfectly tailored boxes that help cut down on the extra dimensions that affect delivery costs, and then use their algorithms to find the best-priced shipping method.
If you need project management more than contact management, give Asana a try. The project management app was initially used by Facebook employees to track tasks and enable effective team collaboration without sending dozens of back and forth emails. Nowadays, the app offers multiple features, including task assignment and scheduling, task updating, and reminder sending. Asana helps reduce emails related to project management, giving your team more time to work on the actual task at hand.
Power users and big organisations are likely to find the e-Discovery features that the 'Business' and 'Enterprise' plans come with a key feature: these lets you archive all communications in your organisation according to rules you define. This functionality is useful if for legal reasons you need to store an extensive communications history, and dig up old emails sent to or from your team.
Mobile apps today are much like websites were 15 years ago, and like 15 years ago when websites were cost-prohibitive to small- and medium-size businesses, mobile apps seem to have that stigma today. That is no longer the case. Do it yourself mobile app platforms now level the playing field, and smaller enterprises can now have all of the features of a Fortune 500 company's mobile strategy at a fraction of the price.
I was going to implement a loyalty program in my retail business -- that was my "aha" moment. After looking for a solution with little success, I decided to build it myself. Since then, the mobile app space has grown in leaps and bounds, and there are several companies a small business owner could turn to to develop a mobile-based loyalty program -- BuildFire, Mobile Roadie and Siberian Pro and the company I founded Mass Mobile Apps are all among them. When looking for a company to produce your mobile app, look for people you can work with and who understand what your needs as a business owner are.
It’s a fact: customer loyalty programs work. That’s why you need Belly, one of those small business apps that has the potential to change your entire business. In addition to the email and social media marketing and analytics software it comes with, Belly’s main offering is a custom-tailored loyalty program. Does one of your customers love a specific item or meal? Great! You can design their points program specifically around what they prefer—and improve your chances of repeat customers.
The leading mobile wallet app that is transforming how small businesses process credit card payments and how customers complete purchases. Using the app interface and a convenient card reader, Square provides the ultimate transaction solution that is loved by both biz owners and their clients. If your business has a physical location where you make any type of sales – from products to coffee to concert tickets – Square is going to be your best friend.
When I Work provides an easy way to schedule and communicate with your hourly employees, saving you a ton of time and reducing absenteeism. If there’s an open shift, you can make it available to all employees in 30 seconds, and you can send employees a mobile alert when the schedule changes. Business owners can also easily monitor shift trades or time-off requests, and set up personalized timecard stations on a desktop or tablet to allow easy employee clock ins and clock outs. The app can remind employees with an alert before their shift begins.
ActivTrak on iOS and Android allow organizations to monitor employees from administrator iOS and Android devices. Admins can access their ActivTrak account and view data; however, ActivTrak app does not currently monitor mobile phones, but with the app admins will be able to see how employees are performing on Windows, Mac OS, Chrome OS, Chrome browsers, Linux, FreeBSD, and others.
With Homebase, you can build an employee schedule in seconds, track your team’s hours, and manage your labor costs in real time. The app also allows managers to message employees, employees to chat with coworkers in real time, request time off, or trade shifts. Employers can also track both paid and unpaid breaks and retroactively edit employee shifts to ensure accurate reporting. It’s also convenient for employees, since it gives them better access to schedules, shift trades, shift covers, time off requests, and availability.
The reason behind companies adopting a mobile strategy is to increase their brand value as well as to use it as a source to maximise revenue. If you have a kickass mobile marketing strategy and enable your users to visit your application more often, you need a call to action option to convert the visit into customers. Customers are spending less time in decision making before purchasing anything. A call to action option can simplify the process and you can add revenue quickly.
ProofHub is an all-in-one project management app for iOS and Android that provides a variety of tools for effective task management and time tracking, access to Gantt charts, discussions, reports, file sharing, calendars, notes, proofing and feedback. Additionally, there are functions that connect all your work across different apps with access to chat and business customization with your own logo and domain name.
As a small business owner, you probably wish you could be in two places at once—and one of those places is likely the office. Luckily, there’s an app for that: LogMeIn allows users safe, remote access to their home and work computers (both Mac and PC) when they’re on the go, from either their phones or tablets. With this business app, you can access every desktop capability on your phone or tablet, including editing files and printing.
iWork is a nice, 'clean' set of productivity tools; as with the G Suite apps, you'll encounter a more minimalistic interface than in MS Office. As with both Office and G Suite, you can use iWorks in a browser on any device and collaborate in real time with other users; desktop apps (Pages, Numbers and Keynote) are also available, but these work with Apple products only. The good news is that these apps are free — but you will need to potentially pay for iCloud storage so that you can store your files somewhere.
Reduce email back-and-forth (and thus improve productivity) with Slack, a real-time messaging, archiving, and collaborative tool for teams. It’s especially helpful when everyone’s not in one place. Slack’s business app offers a variety of messaging options, including direct messaging, group chats, and private channels that cannot be joined or viewed by others. It also allows you to drag and drop files, so you can seamlessly share information without having to switch to email. Current users love that you can divide by topics, and that it’s easy to utilize on the go.
Ultimately, what they do for a business owner is give them more control over that part of the business. An inventory management app, for example, provides constant, up-to-date information on what’s in stock, what’s on order and what needs ordering. It’s also highly functional, letting you make orders, fulfil deliveries and even take payments through one piece of software.
Mobile apps have various features for various industries. E.g. you are into service industry like online food retail, healthcare, salon, spa, laundry etc. A mobile app can be helpful for your target customers to book an appointment. Then you can use push notifications or messages to update them about their appointment. Mobile payment is one of the most popular online payment option now-a-days. Small businesses can integrate payment option in their mobile app and can collect direct payments through credit cards, debit cards, online payment or payment through any third party. Mobile payments are user friendly, secure and very fast.
Google Drive keeps you and your team's files in one safe and accessible location whether you are in or out of the physical office. The types of files can range from photos, designs, charts, documents, recordings, videos and much more. Google starts you with 15 GB of free storage, and you can connect with different coworkers to allow them access to your various files. Individuals can view, download, and collaborate on any file that you want, making teamwork easier than ever. The most beneficial aspect is that you can access your drive from anywhere whether it is a computer, tablet, or smartphone, making it the perfect fit for managing your business even when you are not in the actual office. Price: Free with In-App Purchase options