Even if you’ve tamed your own to-do lists, many businesses need an in-depth system to help them keep their customers straight. Customer relationship management apps, or CRMs, help you keep track of everything related to your customers — contact information, past and pending purchases, and anything else it’s essential to know about a client. Here are a few solid bets:
Gary Marshall of TechRadar commented in 2016 that "Where Office tries to do everything imaginable, Google's suite is much more basic. That said, it's much more powerful than it was when the package debuted in 2006, but the emphasis on simplicity and speed remains." Marshall wrote that "We wouldn't want to craft a massive, complicated manuscript in Google Docs, but then that isn't what Docs is designed to do. It's a fast and user-friendly way to create everyday documents and to share them with colleagues and clients", and that fellow service Google Sheets "covers the most common Excel functions [...] but doesn't have the power of Microsoft's offering". Marshall praised collaboration for being "effortless", and praised importing of external file formats and making those editable and collaborative for being a "big selling point".
You’ve probably heard of Square, that tech startup changing the world of small business apps—and improving how small businesses process credit card transactions. Use your phone or tablet to swipe a customer’s credit card—all for free, including both the Square app and the card-swiping hardware they’ll send you—and simply pay a flat 2.75% fee each transaction.
Why do I need it? Tired of multiple, back-and-forth email chains with your staff? Slack can save time and increase productivity with real-time communication and collaboration for you and your team. There are several options available to provide easy and efficient communication including direct messages, private channels and group chats. The search function helps you find specific information easily and a drag-and-drop feature allows for file sharing.
If you need project management more than contact management, give Asana a try. The project management app was initially used by Facebook employees to track tasks and enable effective team collaboration without sending dozens of back and forth emails. Nowadays, the app offers multiple features, including task assignment and scheduling, task updating, and reminder sending. Asana helps reduce emails related to project management, giving your team more time to work on the actual task at hand.
This is the simplest question, but possibly the most difficult to answer. It may be tempting to reach customers at all hours, but exactly how will you benefit? You should know before embarking on this journey, so your expectations are not unrealistic. In the above example of an app with rewards and discounts, the business benefits by enticing customers to shop again and again. On the other hand, if you’re a personal trainer, your goal may be to establish yourself as an expert or to build a community around your brand. Your app may be in place simply as support for your business, so tracking ROI may not be as simple, but you should still be able to define what success means for your app.
If your daily planner is spilling over the edges with tasks, deadlines, ideas, and big-picture plans, use Asana to convert that sprawling mess to a single, simple, digital interface. Use this feature-loaded business app on your phone, tablet, or desktop to visually map your goals, update your to-do list in real time, and sync up your calendar with your co-workers’.
LinkedIn Pulse is an organized way to gather all of the news relevant to your industry and interests. It collects important news bites as well as professional content and presents it to you in a quick and easy to use format. You are in complete control of your feed as you pick and choose the sources and influencers that you personally want to follow. They can be other individuals within your field, or just sources who's content you enjoy. The app also allows you to join in on the conversations going on throughout your industry through likes, comments, and shares. You can send this information out into your own network to help inform those who are connected with you. This is a concise way to see what is trending worldwide as well as in your particular market for someone who is constantly on the go. Price: Free
With WebEx you will never miss a meeting again, regardless of where you are. It allows you to host and attend meetings and organize online events all from your tablet or mobile app. You can keep in touch with your team and office no matter where you are. You can even share files, message, and video conference everyone through the platform that keeps all of your team's activity synced and stored across all devices. For companies that have teams dispersed through multiple locations, or even if you are just working from home one day, you will never have to feel out of reach, or out of touch, with the rest of the individuals you need to communicate with. Price: Free
Vault gives users "an easy-to-use and cost-effective solution for managing information critical to your business and preserving important data", with Google stating that it can "reduce the costs of litigation, regulatory investigation and compliance actions" by saving and managing Gmail messages and chat logs with the ability to search and manage data based on filters, such as terms, dates, senders, recipients, and labels.
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Businesses of all sizes and functions use Google Apps for Business to take advantage of Gmail storage, mobile email access and security. Companies can customize Google Apps to fit their business concerns and tailor the interface to their own look and feel. Administrators can connect Google Apps to their existing user directory and authentication system. Plus, if the business wants to continue using its current email service, Google Apps can run alongside it or administrators can rout mail from the existing solution to Google Apps for Business.
On March 28, 2012, Google launched Google Vault, an optional electronic discovery and archiving service for Google Apps for Business customers. And then, on April 24, 2012, Google introduced Google Drive, a platform for storing and sharing files. Each Google Apps for Business user was given 5GB of Drive storage, with the option to purchase more. Later that year, Google announced that the free version of Google Apps would no longer be available to new customers.
Huawei still has the option to use the open-source variety of Android, but Google has been gradually whittling all of the attractive components away from the Android Open Source Project (AOSP). The genuine full-fat Android experience of today — featuring Google Maps, YouTube, and, most crucially, the full ecosystem of third-party Android apps — is dependent on Google’s licensing assent. Deprived of Google’s software, Huawei would be selling featherless chickens to smartphone buyers used to having Play Store access. In Europe, even the finest hardware wouldn’t convince consumers to buy a phone without an app ecosystem. Google wields enormous market power through its Play Store, significant enough for the European Commission to conduct an antitrust investigation.
Google+ is used to let team members "engage and communicate" at "a deeper level", with a stream featuring posts, comments and Communities based on common goals. It "makes it easy for anyone to discuss and share ideas, no matter their team, level or location". It features Collections that make it easy to group posts by topic, in order for users to "show what they know and follow what matters most".
The Kanban board is conveniently separated into columns which can be customized to fit your workflow processes. The board allows you to easily see at a glance a comprehensive overview of all current work tasks and projects. Additionally, you can collaborate in real-time, stay updated with the mobile web app, track the time spent on tasks and projects, and access advanced analytics and reporting.
Huawei has been aware of the possibility of hostile action from the US government for years, and its consumer division boss Richard Yu recently disclosed that it’s developed its own alternatives to Android and Windows. On the mobile front, that could be a fork of the AOSP flavor of Android or an entirely new operating system, built up from scratch. In both cases, Huawei would have a mighty struggle to convince any app developers to build apps for its separate platform. If Amazon, with all its clout and influence, couldn’t do it for the Amazon Appstore on Android, Huawei stands even less of a chance. Rational app developers are hardly going to flock to a new platform that’s born of adversity and thrust into a maelstrom of political conflict.